Can I collect my parcel from DHL depot?
You will need to take your 14-digit shipment number (provided in your confirmation email) to your collection depot. You will be asked to sign for the parcel and will need photographic proof of identity and proof of address to collect it, e.g. Passport and Driving License.18-May-2022
You can speak to a member of our customer service team on Live Chat between 07:00am and 22:00pm Monday to Friday. You will see a 'Chat to our team' button at the bottom right of this page when an advisor is available to chat.
How do I arrange a DHL pickup UK?
HOW CAN WE HELP YOU?
Can you do DHL at post office?
DHL and PayPoint are badging their new partnership in 3,000 locations as 'the largest click and collect network in the UK', but, with over 11,500 branches, Post Office still has the lead.08-Aug-2019
Check With The USPS Instead, DHL handles a lot of the cross-country deliveries. They'll bring the package from the fulfillment center to the local USPS office. Then the USPS will send the package out through one of their deliveries.07-Oct-2021
What is DHL customer service phone number?
Does DHL deliver on a Saturday? Well if your parcel is collected on Friday, it will be delivered on Monday (the next working day). If this isn't quick enough and you need Saturday delivery, then you can upgrade to our Saturday delivery service. Simply select the 'Saturday delivery' service at the time of booking.
Do DHL deliver on Sundays?
So, whilst there is no posting on Sunday, you can still plan and prepare your parcels in advance to ensure quick delivery. If you are looking to offer a weekend parcel delivery service to your customers, we do offer a Saturday delivery service, as an optional extra but do not currently offer a Sunday delivery service.
Schedule A Pickup Anytime with MyDHL+ To schedule a pick-up by a DHL courier, first have this information ready for the online pick-up request form: Your account number. Pick-up location contact. Pick-up location address.02-Dec-2019
Does DHL pick up home?
Simply call our friendly team to book your collection over the phone, pack your parcel and a DHL courier will collect from your home or business premises. You don't even have to set up an account for parcel delivery with DHL by phone.
Your items must fit into a DHL envelope or box to send using a DHL Service Point. The price is based on the size of the free packaging and the parcel's destination. Once your parcel is ready, take it to the till and pay by debit card, credit card or cash - it's that simple.
What time do DHL deliver until?
Our driver will attempt delivery between 07:00 - 20:00 Monday to Friday. A 1 hour estimated time of delivery will be available to you from our track a parcel page. If there is no-one available to accept delivery, in most cases our driver will post through your letterbox.18-May-2022
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
How can I track DHL without tracking number?
Yes, it is possible to track the DHL parcel without a tracking number. To do this you need to go to the DHL website and enter the reference number owned by the shipper. All this information should be entered into the yellow box found on the right-hand side of the screen.
Send your return via any post office and Point POST. Please prepare your inbox-receipt. It will be signed by our agent. The receipt is a proof of handover for you.18-May-2022
How much does DHL cost to ship?
How Much Does It Cost to Ship Using DHL?
Return parcels Simply use the DHL return label that was included with your order or sent to you by e-mail by the online store to return your parcel. Remove any old labels, stick the return label on the package, and drop off your parcel at a DHL ServicePoint near you. We'll make sure that it is returned to the sender.
Is DHL responsible for lost packages?
If your shipment is lost, damaged, missing content, or it arrived later than the published delivery commitment, you will need to complete the correct corresponding claim form to ensure that DHL has all relevant information necessary to process your claim and resolve the situation as quickly as possible.
Tracking online is the fastest way to check the status of your shipment(s). No account, no password required. You just need the waybill number(s). The tracking results provide real-time details of your shipment's progress as it speeds through the DHL network.17-Nov-2017
Why is my DHL tracking not updating?
If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019
Can I collect my parcel from DHL depot?