How can I complain to DTDC Courier?

How can I complain to DTDC Courier?

DTDC Customer Care :

Can I pickup my package from DTDC Courier?

Initiate a pickup request by filling in your package and other important details. After making the online payment for scheduling the pickup & successful registry, our field executives will be aligned to pick up the parcel from your address as per the agreed/ chosen timings.

Can we track DTDC Courier by phone number?

Services such as Consignment Tracking (Domestic & International), Pin-code serviceability and City serviceability are provided through SMS Tracker: To Track your Shipment Type 'TRACKConsignment Number' and send SMS to 9230092300 (Example: TRACK B22399923).

What happens if DTDC Courier is not delivered?

What does DTDC do with undelivered packages? Generally, parcels that cannot be delivered are returned to the sender. However, if the sender is unwilling or unable to accept the package, the DTDC courier will store it for a while so that the owner may submit a claim. They cannot, however, wait endlessly.03-Jun-2022

Where is my parcel in DTDC courier?

To Track your Shipment Type 'TRACK Consignment Number' and send SMS to 9230092300 (Example: TRACK B22399923). To Check pin-code, Type 'PIN Pin Code' and send SMS to 9230092300 (Example: PIN 700019). To Check Serviceable City, Type 'CITY City Name' and send SMS to 9230092300 (Example: CITY Agra).

How long does DTDC delivery take?

DTDC courier usually delivers your package in 2-7 days – offering optimum delivery to e-commerce businesses. Accepting more than 11 million courier delivery orders every month, DTDC courier has created an efficient supply chain for many e-commerce businesses.07-Oct-2021

Does DTDC take delivery from home?

Domestic Courier Service DTDC Lite represents the basic services for handling deliveries in express and cargo mode in India. There are two services offered under this: Domestic Express Services for delivering documents and small parcels.

What is DTDC full form?

The full form of DTDC is the Desk to Desk Courier & Cargo. DTDC Express Limited, headquarter is located in Bangalore, Karnataka is an Indian courier delivery services firm.

Is DTDC courier safe?

Safety. DTDC has incorporated a system of reports that double checks the consignment status right from pickup, delivery and receipt of the Proof of Delivery (POD) details into the CTBS system and the internet. A chain of records is generated for every process to which the consignment is subjected.

How do I track a parcel from courier?

TrackCourier.io is an online tool to track shipments. It supports 159 different couriers including Aramex, Bluedart, Delhivery, DHL, DTDC, FedEx and Trackon. History page allows easy access to previously tracked shipments. The shipments are retained for 30 days after which they are purged.

How can I track a courier without a tracking number?

Even if you cannot find the tracking number, you can contact the company itself and provide them with other information listed on the receipt. The company will know in which transit location your shipment was recently scanned.27-Feb-2020

How can I track my parcel with tracking number?

One of the ways is through the India Post SMS service. All you have to do for this is type send the typically 13-digit India Post tracking number via SMS on 166 or 51969. Alternatively, if you are online you can track your India Post delivery through the Ship24 website.

How many times DTDC will attempt delivery?

How many times DTDC will attempt delivery? When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender.

What is owner risk in DTDC?

Under “Owner Risk” Minimum risk surcharge shall be Rs. 25/- or 0.2% of the Declared Value for Carriage (DVC) whichever is higher up to a value of Rs. 1,00,000/- and between Rs. 1,00,001/- and Rs. 5,00,000/- the same shallbe 0.1% of the DVC.

What happens if a courier loses a parcel in India?

Generally, nonmailable packages are returned to the sender. But, if for any reason the sender will not or cannot receive it, the courier company will hold onto a parcel for a while so that the owner can file a claim. However, they cannot wait indefinitely.20-Sept-2017

What does in transit mean in DTDC?

'In transit' means that your package is on its way to its final destination.

How can I track DTDC without tracking number?

How can I track DTDC without tracking number? SMS Tracker To Track your Shipment Type 'TRACK Consignment Number' and send SMS to 9230092300 (Example: TRACK B22399923). To Check pin-code, Type 'PIN Pin Code' and send SMS to 9230092300 (Example: PIN 700019).

What is RTO process in DTDC?

Once the consignment is delivered, the delivery info/Return to Origin (RTO) and the payment updation will also get uploaded into the customer's FTP server. The automation will work till the shipment life cycle gets completed by the process of delivery or RTO.

Which courier is fastest?

The DHL Express offered by DHL is a fast door-to-door courier service that offers a wide range of express parcel and package services and a tracking facility backed by an experience of 50 years in shipping! It is regarded as the fastest courier service in India.

Is Sunday holiday for Dtdc?

Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.

Which is faster speed post or Dtdc?

In major cities, the performance of speed post is faster and more reliable. The postal service delivers 99% of letters through speed post within 1-9 days as compared to 92% by private courier services that take up to 10 days. At the local level, the delivery by speed post is 98% compared to 93% by courier services.20-May-2015

How can I complain to DTDC Courier?