How can I replace my HDFC FASTag?

Please call the customer care @ 1800 120 1243 to block your lost FASTag. Your wallet balance will remain the same.

How do I get a replacement FASTag sticker?

Please call our Customer Care on 1800 419 6606 for replacement of the FASTag. The new tag issued to you will be linked to your old tag account and relevant balance amount will be transferred in the new tag.

How do I get a new FASTag for my existing account?

Through Banks

Visit any bank that offers the FASTag facility and fill in the FASTag application form.
Submit the required documents, along with the form to the concerned official, as requested.
Make the payment for your FASTag.
Your FASTag will be delivered to your registered address in a few days.

Can I get FASTag immediately at HDFC Bank?

You can get FASTag done through any of the Point of Sale (POS) locations / HDFC Bank authorised Agent Sales offices. You can call customer care at 1800-120-1243 to know more details, or do FASTag online registration here.

Can I replace damaged FASTag?

What if the FASTag gets damaged? In case the FASTag gets damaged, you as a vehicle owner / user should approach your Tag issuing bank and request them for a replacement.

What is the fee for replacement of a FASTag?

Price (Rs. Tag Replacement Cost Rs: ₹ 100. This pricing is applicable only for tags purchased via Paytm Mall only. Security deposit and Threshold Amount applicable will be carried forward from the previous FASTag on the same vehicle.

Can I get new FASTag with same number?

so how can i change the name that is on my fastag or how can new owner apply for new fastag while there is already fastag issued with the same vehicle number? A new FASTag could be applied after the old one gets surrendered by the old owner. FASTags are non-transferable

Can I use FASTag without sticker?

You cannot use FASTag without attaching the sticker to your vehicle. The system works on the RFID technology, and for that, the sticker is the main component. The scanner will scan the tag sticker at the toll gates for contactless toll payments.06-Jun-2022

When should I replace my FASTag?

In general scenarios, you wouldn't need to replace the FASTag sticker unless it's damaged. That can happen if unfortunately your car's windshield breaks or the sticker peels off and can't be used again.06-Aug-2022

How do I cancel my FASTag and get a new one?

You can cancel/close/deactivate your FASTag account either by connecting with the customer support staff of your FASTag issuer or by logging in to the mobile application of your FASTag issuer/prepaid wallet. Alternatively, you can also log in to the official website of your FASTag issuer bank.17-Aug-2022

Can I have 2 FASTag from same account?

Hence, you cannot use one FASTag for multiple vehicles. If you own more than one car, you have to purchase one tag for each vehicle. Likewise, it is forbidden to purchase and use more than one FASTag in one car. In case multiple tags are used in one vehicle, users may face operational issues or get blacklisted.23-Nov-2022

Can I buy new FASTag if I already have one?

You have to surrender the old fastag & then you will be able to apply for a fresh one. How would you rate the answer? You will need to call the customer care number of the issuer agency to block the old FASTag. Once you take a new account, the issuer agency will transfer the balance to the new account.

Can I get FASTag on same day?

There are authorised physical points all across the country to get free FASTag. You can find temporary booths at NHAI toll plazas providing FASTags. Similarly, there are FASTag booths at RTOs, transport hubs, several petrol stations, and service centres. There you can get a FASTag almost instantly.06-Jun-2022

Can I get FASTag directly from bank?

The official way of getting a FASTag is to apply for the same via your bank or digital payment apps like PAYTM. The process is to upload your vehicle number and registered owner ID proofs online. Then once the payment is made, one can expect the tag to be delivered at desired address.16-Feb-2021

How can I get free FASTag from HDFC Bank?

How to get FASTag?

Log on to the HDFC Bank FASTag portal.
Select the option of login.
Click on first-time user and continue.
Fill in your details.
Make the payment.
Have the card delivered to your doorstep.

Can FASTag be reused?

You cannot do this at all, it is absolutely forbidden. If more than one FASTag is used in a vehicle, then users may face problems or get blacklisted.16-Feb-2021

Can we peel off FASTag?

While sticking the Fastag to your windshield, do not press hard or else you might damage the chip within. Once stuck, do not peel off the Fastag and try to move else where. This too will damage the chip. While approaching the toll booth do not get close to the vehicle in front of you.

Can we order 2 FASTag for same vehicle?

Only one FASTag can be issued against any particular vehicle at any given point of time, in case customer reaches to PPBL for new FASTag issuance, customer has to ensure that earlier issued FASTag against same vehicle are destroyed and demolished.

Can I get another FASTag for my car?

One person can purchase and use not more than two FASTag for one vehicle. In the case of using multiple tags, customers will be responsible for operational issues.23-Nov-2019

Can we transfer money from old FASTag to New FASTag?

Wallet to wallet transfer is not allowed.

Can I show FASTag on mobile?

You can use a FASTag scanner app to buy FASTag, check balance, recharge, and track your expenditure at toll plazas via mobile. The NHAI has launched two mobile applications called My FASTag and FASTag Partner for such purposes. My FASTag: This app is available for iOS and Android mobile users.06-Jun-2022

How can I replace my HDFC FASTag?