How do I return an order?
To track your orders, go to “Tracking” section wherein under the tracking tab you can check status of all your shipped orders. The NDR tab shows all the non delivered orders along with the reasons for non delivery. Here you need to respond the raised NDR with “Reattempt” or “Return to Origin” along with the remarks.23-Oct-2016
What is return pickup?
A Return Pickup Service is used to define a pickup service from a customer, in case the customer wants to return an item. A return pickup item is uniquely defined by its service ID and unit of measure.16-Jun-2018
Cancel automated return requests: a) Go to Returns from the left menu and select All Return Orders. b) Here, click on the Return Requested tab and scroll left to cancel the automated return request. c) Next, share a reason for the cancellation. The same reason will be shared with your buyer.19-Jan-2021
What is return process?
The returns process starts when a customer decides they aren't happy with the product. Maybe the product was damaged, or in the case of apparel, it might just be the wrong size or color. The customer requests a return, refund, or exchange from the company that delivered the product using the proper channels.02-May-2022
Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.27-Dec-2021
Does Shiprocket refund money?
We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please write to us at packaging@shiprocket.in or call our customer care at 9266623006 with details of the product and the defect.
If you would like to speak to us, please feel free to call 92666-23006 between 07:00 AM to 12:00 AM.
Is Shiprocket and Bluedart same?
With Blue Dart's powerful shipping service and Shiprocket's all-in-one dashboard, you can process your orders much faster at an affordable price. Upon choosing Shiprocket, you can get access to not only Blue Dart but 14 other courier partners which are as competent as Blue Dart.
A purchase that you send back is a return shipment. Online shops offer that option if the contents of your parcel do not correspond with what you ordered or if the product does not fit or does not meet your expectations.
What is return cargo?
A cargo which enables a ship to return loaded to the port or area where her previous cargo was loaded.
You need to contact your merchant to cancel your shipment. However, if we reach your doorstep before you cancel the order, please decline the shipment and inform our representative that you have cancelled the order.
How do I reschedule ShipRocket?
Customer Support 1. Go to the Orders screen and click on the Ready to Ship tab. 2. Here click on the Order ID to find the Reschedule button.31-May-2022
To cancel your order or shipment, please follow the steps below:
Can courier be Cancelled?
In case you wish to cancel the order before it has been despatched an amount of Rs. 25 per order would be deducted on account of processing fee/cancellation charges if you have already made payment.
In retail, a product return is the process of a customer taking previously purchased merchandise back to the retailer, and in turn receiving a refund in the original form of payment, exchange for another item (identical or different), or a store credit.
Does return mean refund?
"Refund" is used when a third-party seller refunds a customer for any reason, in part or in full. "Return" is used when a buyer returns an item sold by Amazon.eg and Amazon.eg has issued them a refund. Was this information helpful?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.10-Nov-2021
Where is the return label?
A return label is a sticker adhered to a box or mailer that includes an address, shipping barcode, and other information that a shipping carrier uses to identify the destination and track the package, so it gets returned to the seller or appropriate warehouse.11-Sept-2019
Will you refund my delivery charge? We will refund the delivery charge where there all the goods in an order are faulty. We will refund the standard delivery charge if you cancel your order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
Do you have to pay for postage when returning an item?
If you're returning the goods because you no longer want them, it's up to you to pay for the return postage. For other reasons, check the Terms and Conditions of the seller to see who pays postage. WHAT CAN'T I RETURN?
How do I return an order?