What happens if DTDC courier is lost?
In the event of any loss DTDC shall provide COF (certificate of facts) on request. A COF charge of 0.2% on the invoice value shall be charged. 12) No claim shall be entertained by DTDC for any loss or shortage damage non-delivery / breakage / leakage / pilferage, etc.
What do couriers do with undelivered packages? Generally, nonmailable packages are returned to the sender. But, if for any reason the sender will not or cannot receive it, the courier company will hold onto a parcel for a while so that the owner can file a claim. However, they cannot wait indefinitely.20-Sept-2017
Who is responsible if a parcel goes missing?
the retailer
DTDC Customer Care :
Will DTDC refund money?
The consignment note issued by DTDC shall be strictly based on the declaration given by the parties. DTDC shall not be responsible for any wrongful declarations contained in the consignment note and the parties shall remain solely liable for the same in the event of goods undergo consequential loss/ refund.
Worst service DTDC is worst cargo service, try to avoid using courier service, they not delivere parcel and write false statement like address not found, reciever did not receive, area is rural etc.
What to do when my parcel is lost?
Here's what to do if a package is stolen
How many times DTDC will attempt delivery? When you accept a packet, you commit a delivery. All courier company attempt delivery at least 3 times before they can send a packet to the sender.
What should I do if my package is lost?
How to Start Your Search
How do parcels go missing? There are a variety of reasons for a parcel to go missing while on the way to its destination. Most commonly, a parcel's shipping label becomes damaged, obscured or dislodged during the shipping process.
How do I get a refund from item not received?
If you qualify for a return but the seller won't give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.09-Nov-2021
You can pick up a paper claim form from your nearest Post Office and send it to the address on the form - find your nearest Post Office on the Royal Mail website. There are different forms so make sure to say how the item was sent when you ask for it - for example 'first class' or 'tracked 24'.
Where is my parcel in DTDC courier?
To Track your Shipment Type 'TRACK Consignment Number' and send SMS to 9230092300 (Example: TRACK B22399923). To Check pin-code, Type 'PIN Pin Code' and send SMS to 9230092300 (Example: PIN 700019). To Check Serviceable City, Type 'CITY City Name' and send SMS to 9230092300 (Example: CITY Agra).
Mr. Subhasish Chakraborty
Where do I file a complaint against a courier?
Complaints can be first registered at the concerned post office. If the complaint is not redressed then the customer can approach the Customer Care Center of the Circle or Zonal area. The next step is to approach the Chief Post Master General of concerned state.
Under “Owner Risk” Minimum risk surcharge shall be Rs. 25/- or 0.2% of the Declared Value for Carriage (DVC) whichever is higher up to a value of Rs. 1,00,000/- and between Rs. 1,00,001/- and Rs. 5,00,000/- the same shallbe 0.1% of the DVC.
Which is better Bluedart or DTDC?
Bluedart Express Ltd is most highly rated for Job security and advancement and DTDC Express is most highly rated for Culture.
The full form of DTDC is the Desk to Desk Courier & Cargo. DTDC Express Limited, headquarter is located in Bangalore, Karnataka is an Indian courier delivery services firm.
Which is faster speed post or DTDC?
In major cities, the performance of speed post is faster and more reliable. The postal service delivers 99% of letters through speed post within 1-9 days as compared to 92% by private courier services that take up to 10 days. At the local level, the delivery by speed post is 98% compared to 93% by courier services.20-May-2015
2-7 days
Is Sunday holiday for DTDC?
Delivery only available on working days, from Mon to Fri 9am to 6pm and Sat 9am to 12.30pm, excluding Sundays & Public Holidays.
What happens if DTDC courier is lost?