How do I lodge a complaint to the post office?
For online lodging of complaints and status update through website www.indiapost.gov.in (Go to home page and click on Customer Complaints link, select option Register Your Complaint for lodging complaint and select option Track your Complaint for knowing the position of the case.)
How do I report a mail not being delivered?
For delayed mail, either domestic or international, call 1-800-275-8777 to file a complaint. Or go to USPS online, choose the tab marked "Where is My Package" or "Where is My Mail." For lost or damaged mail, file a claim for either international mail or domestic mail.26-May-2020
Australia Post's operations have been buckling under large volumes of parcel deliveries in recent months due to lockdowns in Melbourne and Sydney and the popularity of online shopping. In Melbourne, Australia Post paused parcel pick ups for five days to help clear a backlog of deliveries in September.27-Oct-2021
Does the post office take complaints seriously?
If your business is experiencing a delivery issue or has a concern regarding customer service, the email service or a telephone call offer a convenient way to discuss the problem. For more serious concerns, such as potential theft or fraud, the USPS Office of the Inspector General takes the lead.22-Jan-2019
How do you complain effectively?
How can I contact Australia Post?
The package stays in transit until the driver/postman delivers it. When parcel is stuck in transit it means that the package is no longer progressing towards its destination and it is either kept in one of the courier company's depots for further checks or stuck in customs.
Who owns Australia Post?
the Australian Government
If item is not delivered to recipient then the mail will keep at Speed post office for 18 days. If item is not delivered delivered and full postage wasn't paid then the mail will keep at Speed post office for 18 days. If item is not delivered and custom charge is due then we will keep it for 21 days at post office.
Why is mail not being delivered?
If your mailbox is empty, it could be because something's blocking it. According to the USPS, a blocked mailbox will prevent delivery. "Customers are required, as a condition of delivery, to ensure that proper access is provided to mail receptacles," the Postal Service states on its website.21-Jan-2022
There are many reasons as to why you wouldn't get mail or packages such as the shipping label falling off, the address or recipient name getting smeared in case of bad weather, or the most common reason of all, an incorrect address. Just one wrong digit in the zip code can make all the difference with mail delivery.08-Apr-2018
Is Australia Post responsible for lost parcels?
loss or damage of postal items Compensation may be payable by Australia Post if postal items are lost or damaged. For items other than those sent by registered post or cash on delivery, the maximum compensation payable under Australia Post's terms and conditions is $50.
When a parcel goes missing, it's logical to think the courier company is liable. However, it's actually the retailer who is responsible for compensating you. While it's a good idea to contact the courier first, if the parcel is truly lost, you'll need to take it up with the retailer.20-Jun-2019
Can you get a refund for late delivery?
If a retailer is unable to deliver a package when promised, it is their responsibility to give the customer a full refund. If the package was delivered, but it arrived late, and if the customer paid extra for an early delivery, the customer can request a partial refund. However, retailers do not always oblige.05-Jun-2019
We're in the digital age, and almost anyone can be reached through email. The postmaster general's contact is [email protected], but as the Chief Executive Officer of a company with a 640,000-person workforce, she's probably inundated with new messages.21-Nov-2018
Can the Post Office hold my mail without permission?
USPS Hold Mail Service USPS Hold Mail® service can hold your mail safely at your local Post Office™ facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service.
What to include in a complaint letter
What are the three ways of making a complaint?
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action.15-Nov-2018
10 common customer complaints
How do I make a complaint without whining?
With this background in mind, here are the six tips that can help your complaining lead to positive action and preserve a non-whining reputation:
How do I lodge a complaint to the post office?