What is the DHL Express?
DHL Express is the leading international courier service that specializes in providing comprehensive door-to-door logistics. DHL Express's international network covers more than 220 countries and territories around the globe and includes decades of shipping, logistics, and eCommerce experience.
You can speak to a member of our customer service team on Live Chat between 07:00am and 22:00pm Monday to Friday. You will see a 'Chat to our team' button at the bottom right of this page when an advisor is available to chat.
How do I track a DHL package without a tracking number?
If you do not have a tracking number, we advise you to contact your shipper. However, if you have other shipping reference numbers, they may work using shipment tracking systems of the specific business unit in charge of the shipment (for example: DHL Express or DHL Freight).18-May-2022
You're Next - the customer can request to receive a 'You're next' text when the driver is one stop away, typically 5-15 minutes before the delivery.
Is there a difference between DHL and DHL Express?
The main difference between the two is that shipping plans under DHL Express are more time-critical. If same-day delivery or time-specific shipments are what you guarantee to your customers as a business, then DHL Express is the service for you.01-Oct-2019
Service Levels: Expedited Max: 2/3 postal days. Expedited: 2-5 average postal days. Ground: 3-8 average postal days.18-May-2022
How do I speak to someone at DHL Express UK?
02476 937 770 Please note, this telephone number is for UK delivery queries only.18-May-2022
HOW CAN WE HELP YOU?
What happens if a DHL parcel is not delivered?
My shipment is not delivered. What can I do? In case your shipment has not arrived within 10 days after the expected delivery time, please contact your merchant or online shop. The merchant or online shop as our contract partner can start an investigation for lost items.18-May-2022
To track a parcel, start your message with 'Track' and then enter your 10 digit tracking number. Call 0844 248 0844* and say "track a parcel" using our speech recognition telephone system. This service is available 24 hours a day, 7 days a week.
Can I track DHL package with address?
Track DHL Parcel You can easily track your shipment online with our track and trace tool – you'll know exactly where your parcel is and when it's arriving. All you need is your shipment number. By entering the recipient's postal code, you'll see the sender and the recipient.
If you don't have a tracking number available and just want to check when DHL usually delivers to you, go to the parcello page and click on the button "Only the times (without tracking number)". Then you enter your address and a time window will be displayed.
How do I know if DHL text is real?
Below are some indicators that can help you assess whether the received email is fraudulent. Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.18-May-2022
Every day DHL receives many inquiries about fake email and text messages, and it is not possible for us, to describe every single one of them. Please be aware that DHL: - only sent out mail from mail addresses ending with "@dhl.com".18-May-2022
Does DHL give a time slot for delivery?
NEXT DAY PARCEL DELIVERY FOR YOUR CUSTOMERS Your shoppers will enjoy live tracking, a 1-hour time slot and up to the minute notifications that will let them change their delivery date or location if they're not going to be at the delivery address.18-May-2022
DHL Express offers faster delivery services, which generally means a high service level than DHL Parcel. DHL Parcel offers more flexibility when it comes to shipping pallets within Europe, but DHL Express Worldwide is ideal if you need to ship pallets outside Europe.
How fast is DHL Express International?
Your DHL shipment can take anywhere from 2 to 8 business days for domestic shipments within the US. Your DHL shipment can take anywhere from 3 to 14 business days for international shipments.19-Mar-2021
All DHL Express services offer express delivery by the end of the next possible working day.
Is DHL Express faster than FedEx?
However, when it comes to which company is faster, FedEx takes the lead. The average delivery time for a FedEx package is 1-2 days, while the average delivery time for a DHL package is 2-3 days. For both domestic and international shipments, FedEx is the faster option.10-Jun-2022
Unfortunately, the company doesn't offer any weekend delivery services in the US, but it does offer extensive delivery options in Europe and other parts of the world. DHL's standard delivery operations throughout Europe runs from Mondays to Saturdays.16-Jan-2020
Is DHL Express reliable?
DHL has a consumer rating of 1.37 stars from 508 reviews indicating that most customers are generally dissatisfied with their purchases. DHL ranks 232nd among Shipping sites.
What is the DHL Express?