How do I contact DHL by phone in USA?
Fill out the form and someone will review your inquiry. Or call 877-272-1054. If your inquiry is regarding delivery or tracking of an in-transit shipment visit DHL Customer Service. If you are looking for immediate freight forwarding services, please view our DHL Global Forwarding division.18-May-2022
Find your local DHL Express ServicePoint in the United States, for easy, convenient ways to send or collect a shipment.
Who delivers for DHL in USA?
USPS
between 8 AM to 6 PM
Can you speak to a human at DHL?
Our Customer team are available to help you Monday to Friday 7am - 8pm, Saturday 8am - 6pm. If you get in touch with the team outside of these hours, an advisor will respond to your query on the next working day.18-May-2022
DHL Same Day features include: Next flight out service to more than 220 countries and territories means that you'll receive shipments in the shortest time possible. Door-to-door service, 24 hours a day, 7 days a week, 365 days a year means fast and flexible service for you.18-May-2022
Where is DHL hub in USA?
The Cincinnati/Northern Kentucky Airport (CVG) operates as our main international hub in the U.S., delivering industry-leading pickup and delivery times.
Why is my DHL package taking so long?
Delivery delays can be caused by events beyond the control of DHL, e.g. weather events, local disruptions like public holidays, customs or strikes. In the event your shipment has not arrived within 10 days after the expected delivery time, kindly contact your merchant or online shop.18-May-2022
between 1 and 3 working days
Why is my DHL package not moving?
If your package has already arrived in your country and the DHL tracking info has not updated since it's arrival, it is likely because your package has been handed off from DHL to your local postal provider for the final leg of delivery. Sometimes DHL tracking will end, or “freeze”, once this hand off has occurred.01-May-2019
No, DHL does not ship on Sundays in the United States. DHL also does not ship on Saturdays in the U.S. It does, however, ship on Saturdays and Sundays in several countries around the world, including many countries in Asia.26-Jul-2021
How long can DHL hold a package?
for seven days
6 PM
Is DHL Same as FedEx?
Does DHL and FedEx work together? No, DHL and FedEx are two separate logistics companies, each with their range of courier services available.
DHL Customer Service Contacts
What to do if DHL lost package?
DHL missing packages:
Call our Customer Services team on 02476 937 770. You will need to enter your shipment number. If you remain unsatisfied the Team Manager will refer your complaint to our Executive Desk team. The Executive Desk team will review your complaint and respond to you within 1 working day.
Do DHL work on Sundays?
So, whilst there is no posting on Sunday, you can still plan and prepare your parcels in advance to ensure quick delivery. If you are looking to offer a weekend parcel delivery service to your customers, we do offer a Saturday delivery service, as an optional extra but do not currently offer a Sunday delivery service.
Automated DHL refunds for every late delivery If DHL makes a delivery later than their commitment time, DHL will refund/credit your shipping account with the shipping charges. However, the catch is that DHL does not make the process of laying claims to these refunds easy.
What happens if DHL Express is late?
If a late delivery occurs for any piece within the shipment, the refund or credit will be given to the portion of the transportation charges applicable to the entire shipment.
How do I contact DHL by phone in USA?