How do I talk to a local FedEx representative?
GoFedEx 1.800. 463.3339. Or use one of these numbers if you need U.S. TDD services, or billing or international support. We have updated our list of supported web browsers.
FedEx Customer Service. Representatives are available online Monday through Friday, 8:30 a.m. to 6:00 p.m. CST, excluding holidays. * Denotes required fields. Please fill out the fields above, type your question in the box below, and click "Chat now" to proceed.
How do I contact FedEx about a delivery problem?
To file a complaint, please call customer support at 1.800. GoFedEx 1.800. 463.3339.
Can I email FedEx customer service?
Contact Air & Ocean Freight Forwarding
You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800. GoFedEx 1.800. 463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.
What is end of day for FedEx?
8 a.m. to 8 p.m.
If your package's tracking status says it was delivered but you can't find it, go to our tracking page and follow these steps:
What do I do if my FedEx package is delayed?
Calling 1.800. GoFedEx (1.800. 463.3339) and say "track my package," then follow the prompts.17-Dec-2021
It will be held for pickup as early as the same day of your missed delivery attempt. Packages not picked up within 7 days will be returned to the nearest FedEx facility or shipper. Refer to your door tag for the pickup location and availability.
How can you tell if a FedEx email is real?
These fraudulent emails appear to originate from a FedEx employee (e.g., 'bjones@fedex.com'). The body of the message may contain a fake notice related to FedEx services or may contain only a random phrase or sentence. Be aware that the attachment contained in the email may contain a computer virus.
If you don't have a tracking number, you can still track your package by using a reference number associated with your shipment, or a purchase order number. Did you know? With FedEx Delivery Manager® you don't need a tracking number to track your package.
What happens if FedEx delivers to wrong address?
Contact Customer Service to open a case for retrieval at the wrong address. The driver will pick up the shipment. The driver will reattempt the delivery the same day if possible. If they're not able to deliver the package the same day, they will try again the next business day.
- Complete the online claim form. Step 2: Add supporting documentation now or after you file. For Freight claims, please send supporting documents to file.freightclaim@fedex.com. Step 3: Submit your online claim form.
Can I speed up my FedEx delivery?
With FedEx Freight® Priority Plus, you can take advantage of the fastest delivery option available through FedEx Freight — even if your shipment is already in transit. Make sure your freight arrives on time. Each shipment is optimized to travel with specialized routing options, all geared to speeding up your delivery.
Packages in the FedEx system are scanned at various points between pickup and delivery. It isn't unusual for a package to go more than 24 hours without a scan while in transit. Your package may still be on the move and there are no new updates.
Does FedEx pay for lost packages?
You can file a claim for a missing FedEx package within nine months of its shipment date through the company's Express, Ground, or Freight services. FedEx allows shippers or recipients to file a claim for any packages that are lost, damaged, or arrive with missing content.27-Nov-2020
You may request a refund or credit of your shipping charges if we miss our published (or quoted, as in the case of FedEx SameDay®) delivery time by even 60 seconds. This guarantee applies to all U.S. shipments, commercial and residential, to all 50 states.
Does FedEx call you when they deliver?
FedEx told us over email that they don't make automated calls to customers. The scam is called the delivery break-in scam, according to the Better Business Bureau. They say to watch out for anyone asking what the best day to deliver a package would be.03-Oct-2016
Yes, FedEx Home Delivery is an every-day delivery service, including Saturdays and Sundays with weekend delivery to most residential locations. Take a look at our FedEx Ground and Home Delivery service maps to check availability.
How accurate is FedEx tracking?
Major Checkpoints Only Update Tracking Some of their scans don't even work to update the information. Instead, FedEx relies on its facilities to update tracking information. This doesn't deliver the most accurate information because it can still take several days before a driver can pick up the package and deliver it.07-Apr-2022
How do I talk to a local FedEx representative?